Sasongko, Danang, Sentot Imam Suprapto, and Indasah Indasah. “Analysis of Patients Complaints Reviewed from Human Resources Factors, Health and Private Facilities Services”. Journal for Quality in Public Health 3, no. 1 (November 30, 2019). Accessed September 22, 2025. https://jqph.org/index.php/JQPH/article/view/44.